Privacy policy

Privacy Policy

Last Updated: November 9, 2026

At CUVAPIX, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how Anqing Jiaodie Trading Co., Ltd. collects, uses, stores, and shares personal information when you visit our website, browse our products, place an order, contact customer service, subscribe to our marketing communications, or otherwise interact with our online store.

By using our website, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for certain data processing activities, we will request your consent before carrying out those activities.

1. Business Information

Brand Name: CUVAPIX

Website: https://cuvapix.com/

Website Operator: Anqing Jiaodie Trading Co., Ltd.

Business License Entity: Anqing Jiaodie Trading Co., Ltd.

Registered Address: No. 24 Shifu Road, Linghu Subdistrict, Daguan District, Anqing, Anhui, China.

Customer Service Email: service@cuvapix.com

Customer Service Phone: +1 7122158176

For questions regarding this Privacy Policy or the handling of your personal information, please contact us using the information provided above.

2. Personal Information We Collect

The personal information we collect depends on how you interact with our website and services.

2.1 Information You Provide Directly

When you browse our website, place an order, create an account, subscribe to updates, or contact us, we may collect:

Name and contact information, including email address and telephone number.
Billing address and shipping address.
Order details, including purchased products, quantities, transaction references, and order history.
Account information, if you choose to create an account.
Customer service messages, inquiries, feedback, and complaints.
Information submitted through newsletter subscriptions or other website forms.
Other information you voluntarily provide when communicating with us.

We only request information reasonably necessary for the relevant business purpose.

2.2 Payment Information

Payments are processed through third-party payment providers available at checkout.

Depending on the payment method selected, payment providers may collect and process:

Payment card information.
Billing information.
Transaction identifiers.
Payment authorization and confirmation details.
Other information necessary to complete a transaction.

We generally receive payment confirmation, transaction references, and payment status rather than storing complete payment card details directly.

Payment information is handled according to the applicable payment provider's privacy policy and security practices.

2.3 Automatically Collected Information

When you visit our website, we and our service providers may automatically collect certain technical and usage information, including:

IP address and approximate geographic location.
Browser type, operating system, and device information.
Language preferences and technical identifiers.
Pages visited and products viewed.
Search activity and referring website information.
Time spent on pages and interactions with website features.
Shopping activity, including cart and checkout interactions.
Cookie identifiers and similar online technologies.
Website performance, diagnostic, and security information.

We use this information to maintain our website, improve the shopping experience, analyze website performance, prevent fraudulent activity, and support advertising and marketing activities where applicable.

2.4 Information Received from Third Parties

We may receive information from third-party service providers that support our business, including:

Shopify and e-commerce service providers.
Payment processors.
Shipping carriers and fulfillment providers.
Analytics providers.
Advertising and marketing partners.
Customer support and communication services.

This information may include order confirmations, payment status, shipping updates, website activity, advertising interactions, and marketing performance information.

3. How We Use Personal Information

We may use personal information for the following purposes:

Order Processing and Fulfillment

Process and confirm purchases.
Prepare and ship orders.
Provide delivery notifications and tracking information.
Manage returns, exchanges, refunds, and replacements.

Customer Service

Respond to questions and requests.
Resolve complaints and order-related issues.
Communicate important information regarding purchases.

Website Operations

Maintain and improve our online store.
Manage customer accounts.
Remember shopping preferences.
Improve website functionality and performance.

Payment and Security

Verify transactions.
Detect and prevent fraudulent activities.
Protect customers, our business, and website infrastructure.

Analytics and Improvements

Understand website traffic and shopping behavior.
Evaluate product interest and customer interactions.
Improve product presentation and shopping functionality.

Marketing and Advertising

Measure advertising performance.
Understand campaign effectiveness.
Support relevant advertising and promotional activities where permitted.
Deliver marketing communications where you have subscribed or where otherwise permitted by applicable law.

Legal and Regulatory Compliance

Comply with applicable legal obligations.
Respond to lawful requests.
Protect our legal rights.
Resolve disputes and enforce our policies.

We will not use personal information for purposes materially incompatible with those described in this Privacy Policy without providing appropriate notice or obtaining consent where required.

4. Cookies and Similar Technologies

Our website and third-party service providers may use cookies, pixels, tags, scripts, and similar technologies.

Cookies are small data files stored on your browser or device. They help websites remember certain information, maintain shopping functionality, understand website usage, and support advertising measurement.

4.1 Types of Cookies

Essential Cookies

These cookies are necessary for core website functionality, including:

Shopping cart operations.
Checkout functionality.
Website security.
Session management.
Payment-related website functions.

Essential cookies help our website operate properly and generally cannot be disabled through ordinary website preference settings without affecting functionality.

Preference Cookies

These cookies may remember settings such as language preferences, regional settings, and other browsing choices.

Analytics Cookies

Where enabled, analytics cookies help us understand:

Website traffic.
Pages and products viewed.
Visitor interactions.
Website performance.
General shopping patterns.

Advertising Cookies and Pixels

Where enabled and permitted, advertising cookies and similar technologies may be used to:

Measure advertising effectiveness.
Understand interactions with advertisements.
Measure product and purchase-related events.
Support advertising attribution.
Deliver or measure relevant advertising.

4.2 Cookie Consent and Preferences

Depending on your location and applicable privacy laws, you may be able to accept or reject non-essential cookies through our cookie consent banner or privacy preference settings.

Where consent is legally required, we will seek the appropriate consent before enabling the relevant non-essential tracking technologies.

You may also manage certain cookies through your browser settings. However, blocking essential cookies may affect shopping cart functionality, checkout, or other website services.

If you clear your browser cookies or use another device or browser, you may need to update your cookie preferences again.

Your cookie preferences should be respected by the relevant technologies and service providers in accordance with applicable law.

5. Third-Party Services and Information Sharing

We may share personal information with third parties when reasonably necessary to operate our business, provide requested services, process transactions, fulfill orders, support advertising, or comply with applicable laws.

We do not authorize service providers to use personal information for purposes unrelated to the services they provide, except where otherwise permitted by applicable law.

5.1 Shopify

Our online store is hosted on Shopify.

Shopify provides the e-commerce infrastructure that enables us to:

Display products and manage product information.
Operate shopping cart functionality.
Process and manage orders.
Support checkout services.
Manage customer accounts and store operations.

Shopify may process personal information in accordance with its own privacy policy and applicable agreements.

For additional information, please visit:

https://www.shopify.com/legal/privacy

5.2 Payment Service Providers

We use third-party payment providers to process customer payments.

These providers may collect and process payment information, billing details, transaction identifiers, and other information necessary to complete purchases.

The information processed depends on the payment method selected at checkout.

Payment providers operate under their own privacy policies and applicable security requirements.

5.3 Shipping and Fulfillment Providers

To fulfill orders and deliver products, we may share necessary information with shipping carriers, logistics providers, and fulfillment partners.

This information may include:

Customer name.
Delivery address.
Telephone number.
Order details.
Shipping instructions.
Tracking and delivery information.

Such information is shared only to the extent reasonably necessary to arrange delivery, provide tracking updates, and resolve shipping-related issues.

5.4 Analytics and Advertising Partners

Where enabled, we may work with third-party analytics and advertising partners to understand website performance, measure marketing activities, and improve advertising effectiveness.

These partners may use cookies, pixels, scripts, or similar technologies to collect or receive information about:

Website visits.
Browser and device information.
Product views.
Shopping interactions.
Advertising engagement.
Purchase-related events.
Campaign performance.

Information may be shared directly or through service providers, depending on the integrations used and applicable privacy choices.

Third-party partners may process information according to their own privacy policies and applicable agreements.

5.5 AppLovin Advertising Services

We may work with AppLovin Corporation and its advertising technology partners to support advertising delivery, campaign measurement, analytics, attribution, and related advertising activities when AppLovin services or integrations are enabled.

Depending on the technologies deployed, applicable settings, and your privacy choices, AppLovin may collect, receive, process, or use certain information relating to your interactions with our website.

This information may include:

IP addresses and online identifiers.
Browser type and device information.
Website browsing activity.
Pages and products viewed.
Shopping interactions and cart activity.
Checkout-related events.
Purchase-related events and transaction information.
Advertising interactions and campaign measurement information.

We may share relevant website activity and advertising-related event information with AppLovin, directly or through authorized service providers, for advertising delivery, campaign measurement, attribution, analytics, and related advertising purposes.

The actual information processed depends on the AppLovin services and integrations used, the information made available through those integrations, and applicable privacy settings.

We do not intend to provide sensitive personal information or children's personal information to AppLovin through these advertising integrations.

Where required by applicable law, we will provide appropriate notice and obtain valid consent before AppLovin-related technologies collect, use, or share personal information for advertising purposes.

We will also respect applicable privacy choices, opt-out requests, and legally required consent signals.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/

5.6 Other Legal Disclosures

We may disclose personal information when reasonably necessary to:

Comply with applicable laws, regulations, court orders, or lawful government requests.
Protect our rights, property, customers, and business operations.
Detect, investigate, or prevent fraud and security incidents.
Enforce our website policies and agreements.
Complete a merger, acquisition, restructuring, or business transfer, subject to applicable legal requirements.

We do not sell personal information in exchange for money. However, certain disclosures to advertising partners may constitute a sale, sharing, or targeted advertising under specific privacy laws.

Where required, we will provide the applicable notices and opt-out mechanisms.

6. International Data Transfers

Our business is based in China. Some of our service providers, including e-commerce, payment, analytics, advertising, and shipping providers, may process or store personal information in other countries or regions.

As a result, your information may be transferred to jurisdictions with data protection laws different from those in your country or region.

Where required by applicable law, we will implement appropriate safeguards and comply with applicable requirements governing international transfers of personal information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy.

Retention periods may depend on:

The type of personal information collected.
The purpose for which it was collected.
Order fulfillment and customer service requirements.
Applicable accounting and recordkeeping obligations.
Fraud prevention and dispute resolution needs.
Legal and regulatory requirements.

When personal information is no longer reasonably necessary, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law and our retention procedures.

8. Data Security

We use reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

These measures may include access controls, service provider security practices, and appropriate protection of business systems.

However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security.

Customers should avoid sending payment credentials, passwords, or other sensitive information through unsecured email or unprotected communication channels.

9. Your Privacy Rights and Choices

Depending on your country, state, or region of residence, you may have certain rights regarding your personal information.

These rights may include:

Right of Access: Request information about the personal information we hold about you.
Right to Correction: Request correction of inaccurate or incomplete personal information.
Right to Deletion: Request deletion of personal information, subject to applicable legal exceptions.
Right to Data Portability: Request a copy of certain personal information in a portable format.
Right to Withdraw Consent: Withdraw consent where processing is based on your consent.
Right to Object or Restrict Processing: Object to or request restrictions on certain processing activities.
Right to Opt Out: Opt out of certain sales, sharing, or targeted advertising activities where applicable.
Right to Complain: Lodge a complaint with a competent data protection authority where available.

9.1 How to Exercise Your Rights

To submit a privacy request, contact us at:

Email: service@cuvapix.com

Please include sufficient information to help us identify your request.

For your protection, we may need to verify your identity before processing certain requests.

We will respond within the time required by applicable law.

9.2 Advertising and Cookie Preferences

You may manage available cookie preferences through our website's cookie consent mechanism, where available.

You may also use applicable privacy controls or legally recognized opt-out mechanisms to limit certain advertising-related data processing activities.

Where required by applicable law, we will respect applicable opt-out signals and communicate relevant consent or privacy choices to our advertising partners, including AppLovin.

For more information about AppLovin's privacy practices and available privacy choices, please visit:

https://legal.applovin.com/privacy/

10. Children's Privacy

Our website is intended for a general audience and is not specifically directed toward children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

We do not intend to provide children's personal information to advertising partners.

If you believe that a child has provided personal information to us inappropriately, please contact:

service@cuvapix.com

We will review the request and take appropriate action in accordance with applicable law.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

When you visit or interact with these third-party services, their own privacy policies and terms may apply.

We are not responsible for the independent privacy practices or content of external websites, except to the extent required by applicable law.

We encourage you to review the privacy policies of third-party services before providing personal information.

12. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may use your email address to send:

Product updates.
Store announcements.
Promotional offers.
Shopping information.
Other marketing communications you have agreed to receive.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us at service@cuvapix.com.

Unsubscribing from marketing communications will not prevent us from sending necessary transactional messages, such as order confirmations, shipping notifications, or customer service communications.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, third-party services, or applicable legal requirements.

When changes are published, we will update the "Last Updated" date displayed at the beginning of this policy.

We encourage you to review this page periodically to remain informed about how we handle personal information.

Where required by applicable law, we will provide additional notice or obtain consent for material changes.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our personal information practices, please contact us: